These are days of limited time and resources. Everything moves so fast and it can be hard for schools or local government organizations to stay on top of ever-changing financial and IT operational landscapes.

The 2023 State of IT Operations Survey results indicate that IT operations teams in state and local government organizations – as well as educational organizations – face significant challenges, especially when it comes to managing their organization's endpoints.

With increasing endpoint diversity, financial constraints, and limited resources, teams are looking for fast and scalable solutions to manage complex IT environments more efficiently. One of the biggest findings in the report centers around how automation can increase IT agility, reduce costs, and enhance endpoint management capabilities. 

If you work in the public sector, you probably already know how tough it can be to manage all your endpoints efficiently. With students or staff members working remotely, and with laptops or other devices connecting from all over the map, and the current economic climate it’s only getting harder.

In many cases, the economic crunch could translate to public-facing organizations having to:

• Cut back on hiring

• Place restraints on budgets

• Limit spending on IT-specific tools

• Push teams – already running near empty – to do way more with much less

So, how can your team overcome these IT operational challenges?

In the 2023 State of IT Operations Report, nearly 500 IT operations professionals from across various industries share their need for more efficient ways to simplify IT operations. Dig in to learn how other industry staff members have started to overcome common IT hurdles and begun implementing automation for endpoint management.

Automation offers greater efficiency for resource-strapped schools and government entities

This year, the survey behind the State of IT Operations Report dug into IT teams' most challenging efficiency hurdles and limitations. The results showcase significant discoveries about how automation is increasing IT flexibility, cutting costs, and improving IT operations teams’ endpoint patching capabilities in state and local government or school and district offices.

Here’s a sneak peek at some of the findings:

• Over half of respondents worry about reduced budgets should the economic climate become more challenging

• 69% of state and local government entities and schools have fully or mostly automated their endpoint management, marking an important shift toward greater efficiency
  

• 64% of all orgs with full automation say they have greater IT agility vs. only 29% of those in slightly automated environments
  

• Half of state and local government entities and schools have adopted cloud-based solutions for endpoint management, with cloud adoption continually on the rise
  

• When it comes to automation maturity by industry, state, local government, and education organizations present the most areas of opportunity for automation