Who We Are: SRC Cyber Solutions LLP, is part of an 80+ years business house in India, that has recently diversified into NexGen and innovative Cyber Security Solutions for the Indian/Global markets. We are Distributors for Nex Gen, highly automated technologies offering Patch and Endpoint Management, Comprehensive Email Security, Assets Visibility and Risk Mitigation, Endpoint Compliance, Third Party Data Flow Risk Management and Workload Micro-segmentation. Our Partners are leaders in their respective technologies, and we will be adding many more technologies in 2024.

Who You Are: You are driven, self-motivated, and have a strong desire to achieve the company’s growth goals. You are resourceful and accountable, hungry to chase down answers and solve challenges and most importantly, technically very sound. You are respectful and a good communicator. You are detail-oriented and thrive in a fast-paced environment. You love meeting new people and are motivated by developing others.

What You Will Do: As our Technical Support Executive, you will help drive our solution adoption and retention, working cross-functionally by creating Clients (Enterprise/MSSP/MSP) and partners and providing exceptional service and support. This role will help take our message to the market and understand how our security solutions integrate with security and IT ecosystems to strengthen cyber resilience, simplify processes, and enable faster response and continuous business productivity.

Core Responsibilities Include:

• Work cross-functionally with Clients (Enterprise/MSSP/MSP) and Channel Partners.
• Achieve targets with delivery and support.
• Function as a subject matter expert on topics relevant to the cybersecurity ecosystem, including various vendor solutions, platforms, integrations, and competitors
• Perform other duties as assigned or required.

What We Need from You:

• Lead the engagement from Support to Delivery.
• 3-5 years of sales in IT Security Solutions.
• A MUST- Experience in cybersecurity with strong technical knowledge of SaaS Platforms.
• A MUST- Technically very strong including sales and support for:
• MUST HAVE good experience with XDR/EDR solutions (CrowdStrike/SentinelOne/Cortex)
• MUST HAVE good experience with Agent-based Deployment (Installation/Implement)
• MUST HAVE good experience with Group Policies (GPO)
• MUST HAVE good experience with AD / Servers
• MUST HAVE good experience with Powershell and Bash scripting
• Added Advantage with some basic experience managing Endpoint Management Compliance (UEM) Platforms
• Added Advantage with some basic experience managing Asset and Inventory Platforms
• Added Advantage with some basic experience managing Knowledge of AWS
• Worked with VADs or SIs or as a System Admin
• Excellent verbal, written, and presentation communication skills.
• Highly efficient, with strong attention to detail and proven ability to multi-task and meet tight deadlines.
• Experience working closely with direct Clients (Enterprise/MSSP/MSP), channel Partners and our global technology Partners.
• Proficient in Microsoft Office: PowerPoint, Excel, Word.
• Bachelor’s degree.

Our upcoming people, programs and the organization share our “Cyber Risk Solutions” core values:

Supportive. Our team members are our toughest critics and loudest supporters. We respect and rely on one another to find solutions. We welcome hard conversations and challenge one another to push for the best possible outcomes. We win or lose together.

Ambitious. We take pride in our work and never settle for anything but the best. We work hard and celebrate our successes as a team.

Focused. We ensure that each of our actions is in the best interest of our people, our customers, and our company.

Excellent. We set a high personal bar, believe nothing is impossible, and commit ourselves fully to the goal. Our curiosity and learning never stop.

Resourceful. We work with a sense of urgency. If we see a gap, we take ownership, jump in and celebrate our collective results together. We deliver our best work on time, every time.

Package. We believe in our people; therefore, we provide a robust compensation & benefits package. This includes competitive salaries, sales incentives, annual bonuses, and more! Depending on your experience and capabilities the starting could be from Rs. 6.00 to Rs. 7.50 Lakhs plus benefits and incentives, to no limit!

Regrets. Please don’t apply if your basic is less than Rs. 4.50 Lakhs

Location. Greater Noida 

Interest? Contact us at: hr-techsupport@srccybersolutions.com

SRC Cyber Solutions LLP is an equal-opportunity employer, and all qualified applicants will receive consideration for employment.