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Technical Support Executive - 2 Position Greater Noida (UP) For Immediate Placement

Who We Are: SRC Cyber Solutions LLP, is part of an 80+ years business house in India, that has recently diversified into NexGen and innovative Cyber Security Solutions for the Indian/Global markets. Currently, we are partnering with IRONSCALES (Email Security), THREATX (WAF++), CIRCADENCE CORPORATION (Cyber Education). Our Partners are leaders in their respective technologies, and we will be adding more technologies in 2022.

Who You Are: You are driven, self-motivated, and have a strong desire to achieve the company’s growth goals. You are resourceful and accountable, hungry to chase down answers and solve challenges and most importantly, technically very sound. You are respectful and a good communicator. You are detail-oriented and thrive in a fast-paced environment.

What You Will Do: As our Technical Support Executive, you will implement our Solutions and provide technical support to our Clients (Enterprise/MSSP/MSP) and Partners along with providing exceptional service and support.

Core Responsibilities Include:

·        Work cross-functionally with Clients (Enterprise/MSSP/MSP) and Channel Partners organizations.

·        Function as a subject matter expert on topics relevant to the cybersecurity ecosystem, including various vendor solutions, platforms, integrations, and competitors.

·        Perform other duties as assigned or required.

What We Need from You:

·        3-5 years of sales in IT Cyber Security Solutions.

·        A MUST- Experience in cybersecurity with strong technical knowledge and on SaaS Platforms as mentioned above.

·        A MUST- Technically very strong including implementation and support for:

      • Patch and End Point Management Solutions and EDR/XDRs (CrowdStrike/ SentinelOne/ Trend Micro/ Symantec/ Cortex/ ManageEngine/ Ivanti/ SCCM/ similar)
      • Email Security (legacy SEG’s – IronPort/Proofpoint/Mimecast/Symantec/ ATP/similar)
      • Added advantage- Admin knowledge of O365 (Microsoft365)/GWS (Google Workspace)
    •   Function independently with direct communication with the Technical Support Manager

    •     Worked with System Integrators

·        Excellent verbal, written, and presentation communication skills.

·        Highly efficient, with strong attention to detail and proven ability to multi-task and meet tight deadlines

·        Experience working closely with direct Clients (Enterprise/MSSP/MSP), channel Partners and our global technology Partners

·        Proficient in Microsoft Office: PowerPoint, Excel, Word

·        B. Tech (Computer Science) or higher

Our upcoming people, programs, and the organization share our “Cyber Risk Solutions” core values:

Supportive. Our team members are our toughest critics and loudest supporters. We respect and rely on one another to find solutions. We welcome hard conversations and challenge one another to push for the best possible outcomes. We win or lose together.

Ambitious. We take pride in our work and never settle for anything but the best. We work hard and celebrate our successes as a team

Focused. We ensure that each of our actions is in the best interest of our people, our customers, and our company 

Excellent. We set a high personal bar, believe nothing is impossible, and commit ourselves fully to the goal. Our curiosity and learning never stop.

Resourceful. We work with a sense of urgency. If we see a gap, we take ownership, jump in and celebrate our collective results together. We deliver our best work on time, every time.

Package. We believe in our people; therefore, we provide a robust compensation & benefits package. This includes competitive salaries, incentives, annual bonuses, and more! Starting basic would be Rs. 4.80 Lakhs plus.

Regrets. Please don’t apply if your basic is less than Rs. 4.00 Lakhs 

Location. Greater Noida

Interest? Contact us at: hr-techsupport@srccybersolutions.com

SRC Cyber Solutions LLP is an equal opportunity employer, and all qualified applicants will receive consideration for employment.

 

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